Custom Neon Signs & LED Neon Lights Australia.

Frequently Asked Questions

• 1. How are Oasis Neon Sign LED neon signs and lights created?

  Your custom neon sign is handcrafted by our professional artists with the use of a high-quality LED flex tube that consumes less energy than your traditional neon lights. The eco-friendly LED neon is set on a durable clear acrylic backing. This new technology provides heatproof, silent, and safe operation, ensuring that you can enjoy glowing lights with no risk to your health.

• 2. Is the backing of your custom neon lights durable?

  A clear acrylic backing supports our neon LED signs, and you have the option to choose the thickness according to your preference. We can also make it into the typical rectangle or square signboard or have it closely fit your design’s shape.

• 3. Can I put my backboard outside?

  Yes! Their LED construction make the signs stay cool to the touch. They’re also shatterproof and free from harmful gases. This makes them safe for use in high-traffic areas, both indoors and outdoors.

• 4. Am I free to choose my design?

  Yes, you have free rein over your Oasis neon sign! With our Neon Sign Builder, you can select the font, colour, and other specifications of your backboard. We have a wide range of customisation selections for you. On the other hand, if you want something other than text on the neon sign, you can check the Upload an Image function or discuss with our designers what you want to include in the artwork. We’d be happy to turn your idea into a glowing sign!

• 5. What colours are available?

  We’re proud to say that our custom neon signs can come in a wide range of tube colours! You can choose trendy options like hot pink, neon green, blue, and cool or warm white. You can also pick unusual shades like teal and purple. If you want colour-changing signboards, we have RGB neon tubes for that, too!

• 6. How do I hang the neon sign?

  You can hang or mount your tailored neon backboard on any surface you want to decorate. Each product comes with a simple screw kit that you can easily install the DIY way. You can also purchase command strips that lock in and hold tight instantly.

• 7. What is the typical turnaround time for orders?

  Oasis Neon Sign creates handcrafted signboards, so it could take a maximum of 2-3 weeks for standard shipping. This lead time allows us to create your personalised LED neon wall art flawlessly! Should you wish for an express delivery, please opt for express delivery during the checkout. Additionally, you can write to us at "support@oasisneonsigns.com.au" to prioritise your order.

• 8. What if my neon sign gets damaged in transit?

  We carefully package our deliverables to prevent damage due to mishandling upon shipping. However, if it happens, we are amenable to any request for replacement or refund. You can refer to our return and refund policy regarding the steps to follow when dealing with damaged items.

• Which sign type is best for my business?

  Choose LED neon for a colourful decorative glow, a lightbox for a clearly illuminated graphic panel, 3D channel letters for dimensional shopfront branding, or non-illuminated signage for a clean architectural finish. The right choice depends on the location, viewing distance, available power and desired brand effect.

• Can Oasis Neon Signs help if I do not know which sign type I need?

  Yes. Send your logo, measurements and photographs of the intended location. Explain where the sign will be installed, when it needs to be visible and whether customers will approach it from the front or from multiple directions.

• Why are site photographs important when ordering signage?

  Site photographs show the mounting surface, surrounding colours, available space and likely viewing angles. They help the signage team recommend an appropriate size, construction and installation approach.

• What artwork format should I provide?

  Vector files such as AI, EPS, SVG or print-ready PDF are preferred for logos because they can be enlarged without losing edge quality. If vector artwork is unavailable, provide the highest-resolution version you have.

• Do I need council or building approval for business signage?

  Approval requirements depend on the local council, property, sign dimensions, illumination and installation position. Check with the property owner, building manager and relevant local authority before manufacturing or installing exterior signage.

• Can one design be produced for several business locations?

  Yes. A logo or signage system can be adapted for multiple locations. Site measurements should still be collected for each property because façades, fixing surfaces and local requirements may differ.

• How do I request an accurate signage quote?

  Submit the artwork, required dimensions, installation photographs, location, indoor or outdoor use and preferred sign type. Include any deadline, access restrictions and mounting requirements that could affect production or installation.

• What is an LED neon sign?

  An LED neon sign uses flexible LED lighting to reproduce the smooth, continuous glow associated with traditional glass neon. The illuminated design is usually mounted to an acrylic backing that supports the lettering or artwork and provides practical mounting points.

• What is the difference between LED neon and traditional glass neon?

  Traditional neon uses shaped glass tubes filled with gas, while LED neon uses flexible light-emitting components. LED neon is generally lighter, more energy-efficient and easier to shape into detailed lettering and logos. It also avoids the fragile glass construction used in traditional neon signs.

• Can I create a custom neon sign from my logo?

  Yes. Business names, logos, symbols and suitable artwork can be adapted into custom neon signs. Upload a clear version of your logo so the design team can assess line thickness, spacing, colours and which details will reproduce clearly in LED neon.

• What can I customise on an LED neon sign?

  You can usually customise the wording, font, LED colour, dimensions, acrylic shape and installation method. Logo signs can also incorporate suitable graphic elements. The available options will depend on the complexity and intended size of the design.

• How do I choose the right neon sign size?

  Measure the available display area and consider how far away people will normally view the sign. Longer phrases and detailed logos generally need more width to remain legible. Short names and simple shapes can work effectively at smaller sizes.

• Are custom neon signs suitable for Australian businesses?

  Yes. Custom LED neon signs can be created for cafés, restaurants, salons, gyms, bars, retail stores, offices and event venues. Tell the design team whether the sign will be used as interior décor, reception branding, window signage or an outdoor display so the appropriate construction can be considered.

• Can LED neon signs be used outdoors?

  Only use a neon sign outdoors when it has been specifically designed and supplied for outdoor conditions. The sign, power supply, controller, connectors and installation method must all be suitable for the intended environment. A standard indoor neon sign should be protected from rain and moisture.

• How are LED neon signs installed?

  Most acrylic-backed signs include prepared mounting points and can be wall-mounted using screws, standoffs or a hanging system. The correct fixings depend on whether the wall is plasterboard, timber, brick or concrete. Use a qualified installer when the wall construction or electrical requirements are uncertain.

• Can I change the brightness of my neon sign?

  Many LED neon signs can be supplied with a compatible dimmer or remote control. This allows the brightness to be adjusted for daylight, evening ambience, photography or events. Confirm the control options available for your selected sign before ordering.

• Can a neon sign be used for weddings and events?

  Yes. Neon wedding signs can feature surnames, initials, romantic phrases, hashtags or custom artwork. They can be displayed behind the bridal table, beside a photo wall, at the entrance or near the dance floor. Confirm the venue’s mounting and power requirements before finalising the design.

• How should I clean an LED neon sign?

  Switch off and disconnect the sign before cleaning it. Use a soft, dry microfibre cloth to remove dust from the acrylic and LED surface. Avoid abrasive cleaners, excess moisture and pressure on the illuminated tubing or electrical connections.