Introduction These Terms of Use set forth the complete terms and conditions governing your access, purchases, and all interactions on our website. By accessing, browsing, or purchasing from oasisneonsigns.com.au, you agree to comply with and be bound by these terms. The terms outlined here constitute the entire agreement between Oasis Neon Signs ("Seller") and you ("Buyer"), superseding any prior agreements or understandings. Oasis Neon Signs reserves the right to update or modify these terms at any time without prior notice. The latest terms will always be available on our website; please review them regularly. 

Site Use and Restrictions Our website allows online shopping and customisation of LED neon signs. You may not: 

• Access or use our website if you are under 18 years of age or unable to legally enter a binding contract under Australian law. 
• Collect or mine personal information from other users. 
• Manipulate item pricing or interfere with the functionality of the website. 
• Take any action that may negatively affect our rating or feedback systems. 

To complete your registration, you must provide accurate personal information, including your full legal name, valid email address, current address, and any other details as required. You must be at least 18 years old and are responsible for maintaining the confidentiality of your account credentials and all activities carried out under your account. Transmission of viruses, malicious code, worms, or other harmful elements is strictly prohibited. 

Acknowledgement of Rights By purchasing or customising neon signs from Oasis Neon Signs, you affirm that you own or have legally secured the rights to all images, logos, trademarks, and copyrighted materials included in your design. You hereby release and agree to indemnify Oasis Neon Signs, its successors, legal representatives, licensees, and assigns from any claims, liabilities, or damages arising from the use of such designs. 

You acknowledge Oasis Neon Signs’ exclusive rights, title, and interests, including all associated intellectual property rights. You agree not to copy, reverse engineer, translate, modify, or create derivative works from our proprietary materials or services. 

Risk of Loss All products purchased from Oasis Neon Signs are subject to a shipment contract. The risk of loss and title for products transfers to you once the product is handed over to the shipping carrier. 

Product Pricing and Description All prices listed on our website represent the retail prices set by Oasis Neon Signs and are based on prevailing industry standards within Australia. Pricing may change without notice and may not reflect regional variations or discounts. 

While we strive to ensure all product descriptions and images are accurate and current, we do not warrant that product details, pricing, or content are free from errors. If a non-customised item is not as described, your sole remedy is to return it unused for a refund or exchange in accordance with our return policy. 

Custom Design Disclaimer The final product of a custom neon sign may not be an exact match to the design proof shown on the website. This is because neon signs are handcrafted, and slight variations can occur. However, our signmakers strive to make the final product as close to the design as possible. Clearly visualising your concept—whether through a sketch, image, or photo—helps us better understand your vision and increases the likelihood of a more accurate match. 

Here’s why there might be discrepancies: 

• Handcrafted Nature: Neon signs are made by hand, meaning slight differences in shape, colour, or placement can occur. 
• Design Complexity: Intricate or detailed designs may be more challenging to reproduce precisely. 

Edits, Deletions, and Modifications Oasis Neon Signs reserves the right to modify, update, or delete any part of these Terms and Conditions at any time without prior notice. Continued use of the website after such changes indicates your acceptance of the updated terms. 

Confidentiality You agree not to disclose any confidential or proprietary information obtained from Oasis Neon Signs, including data related to customers, advertising partners, or suppliers. All customer-submitted information remains the property of Oasis Neon Signs and may not be duplicated, shared, or commercially exploited without express written permission. 

Jurisdiction under Australian Consumer Law (ACL) These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Australia and the laws of the State of Victoria. Nothing in these terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law (ACL), including any consumer guarantees that cannot be excluded or limited under applicable law. Any disputes arising in connection with this website or services provided will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.